Frequently asked questions
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchase.
If something isn’t right, reach out to us within 14 days of receiving your order, and we’ll do our best to make it right.
Are any purchases final sale?
Certain limited-edition items and sale pieces are final sale and can’t be returned. These will always be clearly marked before checkout.
When will I get my order?
All orders are processed within 2–4 business days.
Once shipped, you’ll receive a confirmation email with tracking details. Delivery times may vary depending on your location.
Where are your products manufactured?
Our products are crafted with care using ethically sourced materials. We work closely with trusted partners across the UK and abroad to ensure quality and integrity in every piece.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.